Step 1: Make the call
The treatment center admissions process can start with an email or phone call to 888.224.8250 from the potential patient, the patient’s family or a member of her professional team, such as a therapist, dietitian or medical doctor. A member of the admissions department will gather information about the potential client, answer any initial questions, and share important information about the Center and its programs. Patients and their families are encouraged to ask as many questions as they would like to. The admissions member will also want verify insurance coverage. We highly recommend that the patient or family member also call insurance to verify their mental health benefits and understand their own benefit plan.
Step 2: Schedule an Assessment
Once the potential patient’s information has been gathered and the financial aspect has been discussed and understood, then next step is to have the patient be assessed. The assessment is an hour-long interview with one of the Center’s experienced therapists. This evaluation can be conducted in-person or over the phone. In this assessment we will ask questions regarding the history and behaviors of the eating disorder, its medical implications, and how it affects all other parts of the patient’s life. After the evaluation is completed, the assessing therapist will discuss a recommended level of care with our admission staff and the clinical director. We may ask for records from other providers the patient as seen or other facilities the patient has attended so that we can be as informed as possible. Based on the assessment and any records that may be requested, we are then able to determine and make a formal recommendation for which level of care we feel they need.
Step 3: Schedule the Admission
During this first step towards recovery, we strive to understand the patient’s situation and perspective to ensure that we are the right fit for the patient. If it is determined that treatment at Center for Change would be the best course of action, an admissions member will help the patient select a date and time to admit to the Center. The patient will be provided with information regarding the actual treatment center admissions process, including information about program policies, a recommended packing list; indicating what the patient should and should not bring, along with other important information that will be required for the admission process and treatment success.
Day of Admission
On the day of admission the patient will arrive at a specified time that the admissions member will set up with them. Once the paperwork has been finished, the patient will then meet with the admissions nurse to go through a standard medical evaluation. The rest of the first day is spent in completing various admission evaluations and settling into the program Adolescent patients are usually accompanied to the Center by a parent or guardian on the day of admission, but this does not necessarily have to be the case. Arrangements can be made for a Center for Change staff member to pick up an adolescent from the Salt Lake City Airport who may be flying alone. Adult patients are welcome to come alone or have family with them. Anyone coming with the admitting patient can generally plan on spending 1-2 hours at Center for Change to go through paperwork. Once all paperwork is completed, any accompanying family will be invited to say goodbye as their loved one then enters the program. Parents of adolescent patients can expect an update from their daughter’s therapist. We do have staff available 24 hours a day and our nurses can give authorized family members an update on the general wellbeing of the client along with any medical or medication updates.
“I came to the center with no hope for recovery. I didn’t think that anyone could help me change my ED mindset, but I was wrong. I now have more hope and confidence than I ever have had. My team and the staff have helped me realize that I don’t need my eating disorder to have a successful and bright future.” – Former Patient